Frequently Asked Questions

How do I join?
Join our research panel by filling out the signup form and clicking “submit”. Click here to sign up now!
Please fill out the personal information in detail as this will be used to send you research studies that are suited to you.
Is there a cost to join?
No! We value your opinion, so we pay you. You will be paid through cash, email money transfer, cheque, or PayPal depending on the type of study.
How will I get paid and what are the rewards?
You will receive payment through email money transfer, cheque, or PayPal. Every research study is unique, but all payment details will be provided before the research is conducted.

Typical online surveys pay $5 to $15 and other forms of research typically pay $25 to $500.

How often are payments released?
Focus groups typically pay participants immediately upon the end of the session.

Other forms of research are generally paid within 2 weeks.

Online survey incentives are distributed at the request of panel members.

How will I receive my research invitation?
The invitations will be sent to the email address that you provided on the signup form. We may also call you at the phone number you provide.
How often should I be receiving surveys?
You are eligible to receive survey invites from the moment you sign up. The number of surveys you receive will depend on your profile information and current needs.

You should expect to receive 1 to 10 surveys or focus group invitations a month. Please make sure we have your current email address and that info@synchronousmarketing.com has been added to your address book or safe list so that our invitations are not classified as spam.

How long do the studies take?
In person studies generally range from 30 to 120 minutes in length.

We aim to keep most online surveys between 10 and 15 minutes. There are times when you will receive shorter or longer surveys depending on our client needs. We will always inform you of the expected completion time for each survey in the invitation email. Incentives will vary depending on the length of the survey.

I am having trouble accessing surveys through the links provided in the email. What should I do?
If clicking on the link that is provided in your email does not let you access the survey, try copying and pasting the link into the URL address bar.
If you are still having issues, please send an email with a brief description of the problem to info@synchronousmarketing.com.
When I click on the survey link, it says that the survey is closed. Why?
This means that the desired number of answers has already been collected. To avoid seeing this message, please fill out the survey as soon as you receive the invite.

Surveys are usually active for 2 to 14 days. Once you begin a survey, be sure to complete it in a timely manner as some surveys will automatically close after 10 to 15 minutes of inactivity.

Cash Outs
All users must navigate to Ethnic Corner once they have $15 or more and can use their Synchronous Marketings login to execute cash outs.

Please note that at this point cash outs can only be processed on Ethnic Corner

BECOME A MEMBER OF OUR RESEARCH COMMUNITY

Please select the ethnic group that best applies to you based on your ancestral/cultural origin, not nationality

Earn Cash Rewards

Earn cash for surveys, focus groups, and many other forms of research. Synchronous Marketing has opportunities for all! You will be paid cash, so you can spend your rewards anywhere.

Shape the Future of Consumer Goods and Services

Companies rely on the opinions of people like you to improve their products and services. Your opinion matters!

Participate in Interesting Studies

Occasionally you will participate in a taste test or get to see new packaging or advertising that hasn’t been released to the public. With all of the different studies we conduct, there’s always something new!